Caretaking, security, signage advertising and marketing all feature in the overall management scheme.
Carter Jonas has managed the Woolmarket since purchase, and, with the owners, have evolved a hands on management philosophy.
The three main principles are:
- To ensure that the shops offer as diverse a range of retail products and services which compliment rather than compete with other tenants.
- To ensure the management team strives on a daily and weekly basis to seek continual improvements to the attractiveness of the retail experience which enhance the pedestrian flow, for the benefit of all the traders.
- The owners and managing agents work closely with all their tenants and strive to accommodate both those tenants seeking to expand as well as those wishing to contract or retire.
As a result of this time, effort and investment, all 22 shops, show rooms, offices and studios are currently fully let, with the centre maintaining an enviable 93% average occupancy since 2006.
Carter Jonas is an established, privately owned, national property adviser with over 500 personnel operating from 31 offices across the UK. The firm continues to grow, with an increase in turnover of 8% to £37.2 million for the year ending April 2014; we are a strong, robust business partner for our clients.
At Carter Jonas, we believe expert advice and tailored service enable us to build lasting, intelligent and trusting partnerships with our clients.
We offer a comprehensive shopping centre management service focusing on increasing occupancy, tenant retention and rental income, bringing thoughts, ideas, market research to the table to ensure that landlords, tenants and visitors have the best experience from the centre. We take a hands-on approach in our management, and listen to both our clients and their tenants, ensuring that enhancements are undertaken in an as non-disruptive manner as possible, minimising downtime for the centre.
Our services cover all aspects, from dealing with lettings, rent reviews and lease renewals, effective service charge management, improving or maintaining the existing tenant mix and marketing to identifying and undertaking maintenance and improvements throughout the common areas.
As a continually growing business, we recognise that existing relationships are essential for our success. We are proud that 80% of our business is from repeat clients; something that we never take for granted and always work our hardest to protect.